Delivery

Domestic Shipping (Singapore)

    • Delivery Charges:  $7.00 per delivery.
    • There will be no delivery on Sunday & public holiday.
    • 1 Delivery and 1 Re-attempt delivery. Thereafter, an additional delivery fee will be charged for the 3rd delivery attempt.
    • If delivery personnel unable to reach customer by phone, email or sms after a failed attempt. Item will be returned to Toymana. Thereafter, a delivery fee will be charged for re-delivery.
    • Delivery lead time is up to 5 working days. Monday to Saturday, 9am to 6pm.
    • Additional charges for shipping to a remote area. (Sentosa, Changi Airport Offices, Airport Logistics Park) See (Appendix A: Restricted Area) at the end of the page.
    • Additional charges for amendment of delivery location.
    • Once the parcel is handed to the delivery company. Cancellation of order due to customer’s decision or fault, even if customer entitled to free shipping. Customer will be payable for the shipping fee or a shipping fee will be reduced from the refund of the item. 
    • *Terms and Conditions SimplyPost Asia Pte Ltd apply

      We use 3rd party couriers and do not own any of them. Therefore, we are unable to control the date and time deliveries are made. Request for a specific delivery date and time are made at best effort basis only and are subjected to the courier company's efficiency and service standard. Tracking Code may be provided once it has been sent out, you can trace your item whereabout via their respective website by keying in the tracking code.

       

      International Shipping

      1. Delivery Charges are calculated by actual weight. International postage is sent to Direct Link** around 3 to 5 working days, following which Direct Link will ship out to the recipient.

      2. Delivery Time - Approximately 15 - 30 working days depending on the order's shipping address. We will send you the tracking number and tracking URL via email.

      3. Delivery time may be delayed during festive periods. 

      4. Buyer is responsible to ensure that the product can be lawfully imported to destination country before placing any orders and is to bear all relevant charges on shipping, import, and customs duties.
      5. The amount of shipping charges shown was estimated so there may be circumstances that we will contact you again for additional shipping charges.


      * If you do not receive your tracking number and any notification from us, please email us at sales@toymana.com.
      * You must ensure that the address provided is correct. We do not take any responsibility for wrong address provided.
      * You must pay for full delivery charges if there is a re-delivery arrangement.

      **Terms and Conditions of Direct Link apply

      Self Pick-Up

      1.  A confirmation email will be sent to you when the items have been packed and ready for collection.

      2.  Print out the email to collect your item from the address stated below.

      Address: 

      1 Kaki Bukit Road 2, Eunos Warehouse Complex, #03-01 Singapore 417835

      Operating Hours: Mon - Fri : 9am - 6pm 

      Closed on Sat, Sun and Public Holiday 

       

      Appendix A: Restricted Area

      KHUSU ISLAND 508487

      Hendon Camp 669644 Gombak Base

      ST. JOHN'S ISLAND 509863

      Changi Airbase 669645 Ministry of Defence

      PULAU UBIN 509927

      Trent Engine Overhaul Complex 669646

      Bukit Panjang Camp PULAU TEKONG 509928

      SIA Engine Test Centre 688255

      Mowbray Camp RIFLE RANGE COMPOUND 509932

      Trent Engine Overhaul Complex 688256

      Kranji Camp

      SELETAR AEROSPACE 534257

      Paya Lebar Airbase 688793

      Stagmont Camp WEST CAMP ROAD 567754

      Amoy Quee Camp 689953

      Keat Hong Camp II

      AIRPORT CARGO ROAD 596302

      Maju Camp 689954

      Keat Hong Camp ALPS AVENUE 596472

      Police KINS Training Camp 698956

      Tengah Air Base AIRLINE ROAD 506969

      Changi Prison Complex Cluster B708972

      Murai Camp

      TURF CLUB AVENUE 507087

      Selarang Camp 708976

      Lim Chu Kang Camp II 98322

      85,BRANI TERMINAL AVENUE 528765

      21 Tampines North Drive 2 718919

      Sungei Gedong Camp 98323

      81,BRANI TERMINAL AVENUE 507709

      Changi Prison Complex Cluster A 729753

      Mandai Camp 98324

      2,BRANI TERMINAL AVENUE 609271

      ASL Shipyard 729754 Mandai Camp II 98325

      89,BRANI TERMINAL AVENUE 609273

      PPL Shipyard 729756 Mandai Hill Camp 109680

      Central Manpower Base(CMPB) 609278

      Shell 738103

      Woodland Check Point 117536

      Power Grid 609412

      Vobak Building 738203

      Woodland Check Point 117605

      Stockport Road 609831

      Caltex Jalan Buroh 1 Service Centre 738406

      60 Woodlands Industrial Park D 117630

      Tanjong Berlayer Camp 619110

      Jurong Port 738700

      Woodland Check Point 129817

      Clementi Camp 619523

      ST Kinetics 757618

      Sembawang Camp 139302

      Ayer Raja Camp 628054

      29, Tanjong Kling 757621

      Chong Pang Camp149051

      Special Operation Command 628398

      Tuas Naval Base 757752

      Sembawang Airbase149373

      Queenstown Remand Centre 628439

      Tanjung Gul Camp 757753

      Khatib Camp 178880

      Parliament House 629122

      Jurong Shipyard 757758

      Dieppe Barracks 248843

      Tanglin Camp 629351

      50, Gul Road 758103

      Senoko Power Station 367833

      Mount Vernon Camp 629353

      Keppel Shipyard (Gul) 759907 Senoko

      Incineration Plant 397970

      Guillemard Camp 629888

      Keppel Shipyard 759945

      Admiralty West Prison 417902

      Kaki Bukit Prison School 637559

      Pasir Laba Camp 759956

      Sembawang Shipyard 465556

      Bedok Camp 637607

      Tuas Power Station 759956

      Sembawang Wharf 478937

      Singapore Prisons Quarters 638357

      Jurong Camp I 759957

      Sembawang Prison 498760

      Changi Exihibition Centre (Airbase) 638361

      Jurong Camp II 769194

      4 Lorong Chencharu 498761

      Changi Exihibition Centre (Airbase) 638364

      SAFTI Military Institute 778895

      Nee Soon Camp 498819

      Changi Naval Base 638501

      ST Marine 778900

      Nee Soon Camp (Leo North) 498802

      1 Changi North Way 638709

      15, Tuas Crescent 779914

      Nee Soon Camp (SCDF) 499611

      8 Changi North Way 638717 23, Tuas Crescent 797792

      Seletar Airport Passenger Terminal 498834

      Tanah Merah Prison 667988

      Bukit Gombak Camp 797809

      Seletar Airport 669638

      Hillview Camp 819658

      Changi International Airport Services 669642

      Gombak Base HQ 819659

      SATS Inflight Catering Centre 1

      Turf Club Avenue

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